We categorize the Task Status to show Due tasks (executable immediately and not dependent on others - i.e. waiting) - and Open tasks (not completed)
Task Status | Due Tasks | Open Tasks | Use |
---|---|---|---|
Not Started | yes | yes | - Initial Status (1) - Click on Reopen - the prerequisite was completed (2) |
In Progress | yes | yes | |
Completed | no | no | - Click on Complete |
Deferred | no | yes | |
Waiting on someone else | no | yes | - Task has a prerequisite (3) |
custom status codes | Not Closed and where status does not contain "Waiting" or "Deferred" | Not Closed |
You can overwrite the default Salesforce Task Status codes used in
> Setup > Custom Metadata Types -- Checklist Settings: